Here, we discuss the best five internet service providers in Pakistan as of 2025.
You will find the details, strengths, weaknesses, and other necessary information about the best internet service providers in Pakistan. We make sure that you choose the best.
Best Internet service providers in Pakistan (2025):
Pakistan Telecommunication Limited (PTCL):
It was established in 1996 through PAKNET, a PTCL subsidiary. It’s transformed the world of the internet, as it’s the backbone of Pakistan’s communication infrastructure.
What services does PTCL offer?
Their services included
• Cloud hosting
• Data centers
• Enterprise solutions
• Submarine cables
• International connectivity
• Landline
• IPTV (Smart TV)
Why choose PTCL:
• It facilitates the underserved regions and gives access to millions of people.
• It plays the role of economic enabler.
• Its vision is Smart Pakistan by digitalizing the country through effective communication services.
• They are the highest ISP provider in Pakistan.
Weakness:
• They charge high for high-speed internet.
• They are unable to cover some rural areas.
• They don’t have customer service in some areas.
Transworld ISP
What services does Transworld offer?
They hold a strong position in Pakistan’s internet world. They own submarine cables connected to major international cables and receive regular updates.
• Transworld provides high-speed internet services to residential customers.
• They offer ideal packages for businesses, including high-speed IP transit and dedicated internet access, ensuring low latency and high uptime for critical operations.
• Transworld ISP ensures the global connectivity covering both residential and business needs.
• Transworld ISP provides customer support through various channels, aiming to address issues and inquiries promptly.
Weakness:
• Many customers face service outages for several hours.
• Their services don’t have access to all regions and have limited access to the customers.
• Transworld ISP customers faced a delay in resolving the issue and late responses to the customer complaints.
NayaTel ISP
It is one of the best Internet service providers in Pakistan. They are the best fiber optic internet provider.
What they offer:
• NayaTel offers fiber to the home (FTTH) high-speed internet services with affordable packages
• Their speed ranges from 30 Mbps to 300 Mbps.
• They regularly update their policies, reduce the package cost, and increase the internet speed for both new and existing customers.
• They introduced NayaTel digital television. They offer a range of channels to the customers. They have special packages for the NayaTel digital television.
• The “My Nayatel” app allows users to manage their accounts, pay bills, track complaints, and optimize Wi-Fi settings, providing a convenient and user-friendly interface for customer engagement.
Weakness:
• Poor communication
• They have many unsolved complaints affecting their customer satisfaction.
• Customers face slow speed and service breakdown during peak hours, especially in populated areas.
Wateen Telecom Limited
Wateen Telecom is one of Pakistan’s major telecom infrastructure and service providers. Its strengths lie in its large fiber backbone, its capability to serve carrier/wholesale customers, and a diverse set of services beyond just retail internet. They claim to be the best internet service provider in Pakistan.
What they offer:
• Wateen Telecom Limited has a strong fiber-optic infrastructure, and because of this, it delivers high-speed internet to its customers.
• They can serve other internet service providers because of their fiber optic towers. So they become an integral part of the connectivity system.
• They provide a variety of services, including TV, VoIP, and enterprise connectivity.
• Wateen Telecom Limited is also working with educational institutes for SD-WAN. This act modernizes connectivity.
Weakness:
• Slow speed and service disruption faced by customers, mostly in the less covered areas.
• Wateen Telecom is not available in some areas because of its limited internet infrastructure.
• They have high installation charges.
• The customer complained about a sudden rise in rates with low internet speed.
• Lack of transparency in what is being offered vs. what is delivered (speeds, uptime, etc.).